Frequently Asked Questions
Elite Medical Care is an ACHC-accredited, family-owned DME company licensed in Arkansas and Mississippi. We specialize in high-acuity respiratory equipment, including ventilators, Trilogy machines, oxygen therapy, and tracheostomy supplies — plus hospital beds, wheelchairs, and more. Our difference? Fast, 7-day-a-week delivery, real human support, and direct access to a registered respiratory therapist.
Elite Medical Care serves the entire states of Arkansas and Mississippi, with quick delivery and setup throughout our coverage area. If you're unsure whether we cover your patient's location, just reach out — we’ll confirm right away.
We primarily serve adult patients in need of respiratory support (ventilator-dependent, COPD, trach, etc.), oxygen therapy, or home mobility equipment. Our team is also trained to support complex discharge planning with efficient, compassionate service.
Referrals can be sent via Parachute, Aiden, DMEscripts, fax, or secure email. For immediate needs, give us a call — we’re available 7 days a week, and we prioritize urgent respiratory setups. Contact us to discuss your patient’s specific needs.
We accept most major insurance plans! For specifics or to verify coverage, please contact us.
We accept cash, check, and the following credit cards: American Express, Mastercard, VISA, and Discover.
Yes — these are our core specialties. We provide:
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Ventilators
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Oxygen concentrators and cylinders
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Trach supplies and suction equipment
Equipment is set up by trained technicians, with support from registered respiratory therapists when needed. An RT will always be present for ventilator setups.
Absolutely. Our team provides thorough in-home or bedside education on all equipment. We also offer direct access to a registered respiratory therapist for clinical questions, troubleshooting, and ongoing support.
We offer same-day or next-day delivery for most respiratory equipment and mobility aids. Our team is on call 7 days a week to handle urgent needs — especially ventilator and oxygen setups.
Yes. Our phone lines are staffed by real people — not robots — and we’re available 24/7 for urgent referrals, deliveries, or equipment issues. You’ll always reach someone who can help.
We’ll need:
- A physician’s order
- Face-to-face clinical notes supporting medical necessity
- Insurance and demographic information
- Any relevant test results (e.g. qualifying SpO2 or ABG for oxygen)
Our intake team will walk you through the process and handle as much of the paperwork as possible.
Yes. While our primary focus is respiratory care, we also provide durable, high-quality:
- Hospital beds
- Manual and power wheelchairs
- Walkers and accessories
These items can often be bundled with other equipment needs to simplify discharge planning.
Yes. We frequently work with hospice agencies and long-term care teams to provide compassionate, timely DME support for comfort and quality of life. We’re available 24/7 and understand the unique sensitivity required for these cases.
Call us anytime — no phone trees, no delays. You'll speak with someone local who knows what they're doing and cares about your patients. Need to escalate a case? We’ll connect you directly with a respiratory therapist or manager as needed.